Behind us is a great first day at ARTof.HR Conference, where you could hear great speakers like Partha S. Ghosh, Dirk Stoltenberg, Doris Tomanek, Christian Schutz, Jesus Vega, Pierre Bismuth, Sunil Jha and Zdravka Demeter Bubalo.
Below, you can see the best quotes from first day of our Conference.
PARTHA S. GHOSH (Schlumberger Business Consulting)
”ARTof.HR is about everyone taking responsibility for making organisation more transformative.”
”The losing organisations of 21st century will be those who cannot learn, unlearn and re-learn”
”Complexity of emerging global environment has increased by a factor of 20 between 1990 and 2014.”
”Future of organic is human intellect not natural resources – HR needs capability in handling transformation.”
”We need people who can make transformational change during increasingly complex & challenging times.”
”Organisations of future must have: High speed sensing & learning function; Integration function to link diverse attitudes, skills & habits.”
”Learn – Unlearn – Relearn.”
“Return on emotion of individuals is measure on how good CEO of future is doing”
DIRK STOLTENBERG (Former Group Vce President & Head HR Excellence at ABB)
”Companies who are consistenly more successful over a long period have one thing in common – agility.”
”HR shared services are transactional and siloed – questions their strategic value.”
”Samsung has come from nowhere to become a market leader due to its agility.”
”In HR we need our data but how many times do we need people to fill out the same forms”
DORIS TOMANEK (Executive Vice President and Head of HR CEE and Austria at UniCredit)
”In 2025 there could be 40 cities with more than 10 million people. That’s 40 Londons!”
”UniCredit bank offering flexible working to older workers, 48% of uptake men. Helped bank better manage staff + costs.”
”UniCredit innovating leadership pipeline around international orientation and ability to collaborate.”
‘‘Learning is important in our company, we invest in people knowledge”
CHRISTIAN SCHUTZ (Head of Global University Relations at Siemens)
”One third of global shipping workforce comes from Philippines.”
”Siemens created single global framweork for university relations that considers local country needs. Helps tackle skills shortage.”
”Siemens HR projects are not frozen like others because of agile approach, they involving many stakeholders.”
”Siemens is centralized but with local country experts who help set up standards & balance local needs.”
JESUS VEGA (Former Managing Director at Zara-Inditex)
”Only love makes us more generous.”
”Companies are made of humans – something we forget too often. Humans have emotions, this must be recognised.”
”We think too much, make so many processes, handbooks etc. Remember emotions, people and look into the heart.”
”The store with more sales per sqm is Apple in NYC. It also gives customers’ dogs water. Starbucks costs 4p to make, $4 to buy.”
”Why pay 4$ for something which is worth 4c? Starbucks, because it’s a sort of happy place.”
”Driving emotional attachment with staff and customers helps companies to be successful. What makes you happy?”
”Look into eyes of your people and work out what makes them happy – won’t be about money.”
”Creating a ‘sensual company’ will help drive engagement, productivity and results.”
“Many people work for free, other we pay and they don’t work! Why?”
”If we want to compete we need people who think with their heart not just with their brain. People in Zara think with a heart!”
”Zara doesn’t have a mission statement – if people don’t know the company and its dreams they get on a plane and talk to them.”
”Zara employees are encouraged to act, not think. If the act is right, keep doing it, if wrong, correct & learn from mistakes.”
”People don’t like to be forced, but they love to be seduced”
”Managers must eliminate ‘fear’. Fear creates darkness, removes pleasure, disengages staff.”
“Is competition good or bad? We are competing with people near to us! That matters.”
”Be passionate – eternity’s flame. We cannot afford having leaders that don’t transmit passion to the people”
PIERRE BISMUTH (Senior advisor at Schlumberger Business Consulting)
”Pierre Bismuth – HR tends to be a cautious function but biggest risk is not to take a risk.”
”Second risk is to lose the fundamentals and go against your values.”
”HR manager should be a bit of: a dreamer, story teller and conductor. You have to be the ‘chief imagination officer’.”
”HR can be too pragmatic, sticking to numbers. Should be more creative.”
”In 5 years, oil and gas industry will lose most of current knowledge base, Gen Y will step in and HR must manage this risk.”
SUNIL JHA (President – Group HR of ACG Worldwide)
”We need to understand how to get sound from an instrument (science) but it doesn’t produce music (art).”
”Science and art – similar… yet different.”
”Art is the yang to science’s yin in HR. One cannot exist without the other, applies to all areas.”
ZDRAVKA DEMETER BUBALO (HR Vice President at MOL Group)
”To big challenges for oil and gas company Mol Group: ageing population and talent/skills shortage. Lack of experienced profs.”
”Attraction/retention is the big HR challenge, to be responsive on how to approach and retain young talent.”
”Mol Group rewards teachers who encourage students to take an interest in natural sciences. Interesting strategy.”
”Mol Group uses online simulation game to attract students, need to find best exploration sit, cash prizes.”
MIKE GEORGE (Proffesor at COTRUGLI Business School)
”Creativity isn’t poetry, painting or art, well partly, but more about responding to the person next to you who you want to inspire.”
”Be wise = knowledge + experience + time”
”Be caring – people aren’t going to be loyal to leaders unless they care for their people (and not want something).”